Mergers and Acquisitions

Alta Resources began as Ameritel Corporation in 1982 as the setoff consumer piece of ground goods telesales company. In 1999, the name was changed to Alta Resources, and is referred to internally as Alta. Alta is a track provider of integrated guest, sales and marketing solutions for Fortune cholecalciferol companies. Fortune 100 companies make up 30% of their invitee base. Alta has four subscriber line units within Alta that include Customer Care, Sales, IT service and Fulfillment. Alta?s mission is to provide resources and create solutions that maximize customer relations. Alta?s vision is to be an industry leader for worldwide customer-related outsourcing services (Alta Visit v3, 2008). Four strategic mandates represent the drivers for Alta, 1) egress ? grow revenue and impact as a global leader; 2) Profitability ? strengthen the company by increase operating profits; 3) Leadership ? invest in leaders, gibe to be successful at all levels and accomplish boldnessal goals; and 4) Global ? provide world-class global solutions (Alta Resources, Company Meeting, January 2008).

Synergies Created by MergerAs a provider of customer solutions, it has always been important for Alta to extend flexible and creative. It became apparent that growth opportunities would be limited without an seaward solution. In 2004, Alta was able to offer that offshore solution to their clients for the first time.



They did it by purchasing ownership in an existing business in the Philippines. That solution dissolved as the company Alta worked with was acquired by another organization that chose to end the partnership.

Not wanting to dart a step backwards with the solutions available to clients, Alta decided to succeed a horizontal merger with a different organization also in the Philippines. An extensive search was conducted to find the adjust partner, and in early 2008 Alta announced their newest acquisition Alta S.E. Asia. Adding this...

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